Terms of Service

Effective date: 22 April 2026

These Terms of Service govern your use of Luxia’s website, forms, booking pages, communications, and services. By accessing this website, submitting your information, booking a call, or engaging with Luxia, you agree to these Terms.

1. About Luxia

Luxia provides inquiry management, automation support, lead-handling systems, communication workflow services, strategic guidance, and related business services.

2. Use of this website

You agree to use this website lawfully and respectfully.

You must not:

misuse the website or its contents

attempt to gain unauthorized access to systems, accounts, or data

interfere with the website’s functionality or security

submit false, misleading, or unlawful information

copy, scrape, reproduce, republish, or exploit Luxia’s content without permission

use the website in any way that could damage Luxia’s business, reputation, or operations

Luxia reserves the right to restrict or deny access to the website where misuse is suspected.

3. Website content

All information on this website is provided for general informational and commercial purposes only.

While Luxia aims to keep its content clear, accurate, and up to date, Luxia makes no guarantee that all website content will always be complete, current, or error-free.

4. No guarantee of results

Luxia does not guarantee any specific business result, financial result, booking result, lead volume, conversion rate, revenue increase, or operational outcome unless expressly agreed in writing.

Any examples, illustrations, estimates, projections, testimonials, or references to possible outcomes are provided for informational purposes only and should not be interpreted as a promise or guarantee.

5. Scope of services

Any paid or custom service provided by Luxia will be governed by the scope, pricing, deliverables, timelines, and communication terms agreed separately in writing, whether by proposal, invoice, email, message, checkout page, or service agreement.

Nothing on this website creates a binding commitment for Luxia to provide services unless confirmed in writing.

6. Client responsibilities

If you engage Luxia for services, you agree to provide accurate information, timely communication, relevant access, approvals, and any materials reasonably needed for Luxia to perform the work.

Luxia is not responsible for delays, missed deadlines, or reduced effectiveness caused by:

missing or inaccurate information

delayed replies or approvals

restricted account or system access

third-party platform limitations

client-side implementation delays

changes in external tools, policies, or integrations

7. Booking calls and inquiries

Submitting a form, requesting information, or booking a call does not in itself create a client relationship.

Luxia reserves the right to accept, decline, reschedule, or cancel consultations, inquiries, or service discussions at its discretion.

8. Fees, payments, and refunds

Where Luxia provides paid services, fees, payment schedules, and any refund terms will be stated separately in writing.

Unless Luxia expressly states otherwise in writing:

strategy sessions, consultation time, setup work, implementation work, and digital service work are non-refundable once delivered or commenced

delays caused by the client do not automatically create refund rights

Luxia may pause work where payment is overdue

9. Intellectual property

All website content, branding, text, graphics, layout elements, service materials, frameworks, methods, and processes created by Luxia remain the property of Luxia unless otherwise agreed in writing.

You may not copy, reproduce, distribute, modify, republish, sell, or reuse Luxia’s content without prior written permission.

Unless otherwise agreed in writing, Luxia retains ownership of its pre-existing intellectual property, templates, methods, systems, know-how, and internal workflows, even where they are used in the delivery of services.

10. Third-party platforms and tools

Luxia may use, recommend, connect, or build within third-party platforms and software, including CRM systems, messaging tools, calendars, automation tools, analytics tools, and communication platforms.

Luxia is not responsible for outages, policy changes, pricing changes, feature limitations, account restrictions, integration failures, or interruptions caused by third-party providers.

11. Communications and consent

By submitting your details through Luxia’s website, forms, booking pages, or other channels, you consent to being contacted by Luxia regarding your inquiry, booking, service request, or related communication.

Where you separately opt in to marketing or text messaging, you agree that Luxia may contact you in accordance with the preferences you selected at the point of submission.

Message frequency may vary. Message and data rates may apply where relevant. You can opt out at any time by following the instructions provided in the message or by contacting Luxia directly.

12. Disclaimer

This website and Luxia’s services are provided on an “as is” and “as available” basis to the fullest extent permitted by law.

Luxia disclaims all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, availability, or uninterrupted access.

13. Limitation of liability

To the fullest extent permitted by law, Luxia shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profit, revenue, business opportunity, goodwill, data, or anticipated savings arising out of or related to the use of this website or Luxia’s services.

To the fullest extent permitted by law, Luxia’s total liability in connection with any claim shall not exceed the amount actually paid by you to Luxia for the specific service giving rise to that claim.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

14. Indemnity

You agree to indemnify and hold Luxia harmless from claims, liabilities, damages, losses, costs, and expenses arising out of:

your misuse of the website

your breach of these Terms

your violation of applicable law

your infringement of the rights of any third party

15. Privacy

Your use of this website is also governed by Luxia’s Privacy Policy.

16. Changes to these Terms

Luxia may update these Terms from time to time. The latest version will be posted on this page with the revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

17. Contact

If you have any questions about these Terms, please contact Luxia through the contact details or contact form provided on this website.s is a Paragraph Font

Luxia

Morley Lundy Rodriguez
[email protected]